Amazon's (NASDAQ:AMZN) Web Services outage that has disrupted several internet services is also impacting the company's delivery operations, causing drivers to not receive their routes or deliver packages, Bloomberg reported.
The news outlet, citing four people familiar with the matter, notes that an Amazon (AMZN) app that is used to communicate with delivery drivers is down, resulting in vans, trucks and other vehicles sitting idle.
Amazon (AMZN) Flex, a network of independent contractors Amazon (AMZN) uses to deliver goods, is also not operating.
The outage started shortly after 10 a.m. EST, Seeking Alpha reported earlier. It appears that some of Amazon (AMZN) Web Services issues have been resolved, as the number of complaints on Down Detector have dropped from their peak, but as of 3 p.m. EST, there were approximately 4,000 complaints.
The outage has impacted other Amazon (AMZN) services such as the retail website, Amazon Alexa, Prime Music and Amazon-owned Ring.
Multiple services were impacted by the outage, including Disney+ (NYSE:DIS), Netflix (NASDAQ:NFLX), Tinder (NASDAQ:MTCH), Chewy (NYSE:CHWY) and several others, though they started to come back online around 1 p.m. EST.
An Amazon (AMZN) spokesperson pointed Seeking Alpha to the AWS service dashboard, which notes there are issues to "multiple" AWS APIs in the US-EAST-1 Region. The problem is also impacting Amazon's ability to monitor and respond to the incidents, thus delaying the ability to provide updates. However, the root cause has been identified and Amazon is working to fix the problem.